Privacy Policy
Protecting Customer Information
MAPFRE Insurance has always made it a priority to protect
your personal and privileged information. We do not sell
your information. We limit access to your personal and
privileged information to those persons who need to know it
to perform their jobs and to provide service to you, and as
required or permitted by law. We maintain physical and
electronic safeguards to protect such information from
unauthorized use or disclosure.
You may have additional concerns about the privacy and
security of information collected through our web site. We
are committed to protecting the online privacy of visitors
to our web site. We maintain physical, electronic, and
procedural safeguards to secure your personal information.
However, "perfect security" does not exist on the
internet, and there is always some risk in transmitting
information electronically. As we deem appropriate, we use
security measures consistent with industry standards, such
as firewalls and encryption technology, to protect your
information.
Our web site may contain links to other web sites. We have
no control over the privacy practices or the content of any
of our business partners, advertisers, sponsors, or other
web sites we provide links to from our web site. You should
check the applicable privacy policy of the web site sponsor
when linking to other web sites.
Former Customers
We protect information of our former customers in the same
way as for our current customers.
Information We Collect
We collect and use information that we believe is necessary
to serve you effectively and to permit us to meet your
needs, such as information that we receive from your
insurance application and through correspondence and
communications from you, including name, address, and
telephone number; information about your transactions with
us; information that you provide to us on our web site;
information from your insurance agent or broker (if
applicable); information that we receive from consumer
reporting agencies; information from website usage (or
traffic); information from customer lists provided by other
organizations and marketing data providers; information from
governmental agencies and insurance-support organizations;
and information relating to insurance claims, which may
include medical information. This information enables us to
underwrite policies, process claims, ensure proper billing,
and service accounts. We also may collect customer
information from insurance agents (if applicable) who may
use our protected and secure Internet based portal to make
changes to policies, make payments, and inquire about the
status of customer accounts.
Information We Share
We share information that we collect only as required or
permitted by law to industry regulators, law enforcement
agencies or other governmental authorities, anti-fraud
organizations, third parties who assist us in processing the
transactions authorized by you and in providing services to
us and to you; companies within the MAPFRE Insurance group;
your insurance agent or broker (if applicable); third
parties with whom we have joint marketing agreements in
order to market our products; conduct research and analyze
data to improve our products and services; attorneys or
other authorized persons in connection with matters in
litigation, as required by subpoenas and court rules and
orders; our attorneys, accountants, and auditors; and such
other parties as are specifically permitted or required by
law.
We may use your personal information to respond to your
inquiries, questions or comments if you access our web site
or if you send us an email with questions or comments. We
may save your questions or comments or your e-mail address
for future reference.
Access and Correction of Personal Information
If you are a resident of Arizona, California, Connecticut,
Georgia, Illinois, Maine, Minnesota, Montana, Nevada, New
Jersey, North Carolina, Oregon or Virginia, you have the
right to access and correct the personal information that we
have collected about you. Upon the request of residents of
other states, we will take reasonable steps to verify the
accuracy of the personal information in our records.
Cookies
We use "cookies" to enhance your access to our web
site. A cookie is a small amount of data that is sent to
your browser from a web server and stored on the hard drive
of your computer or mobile communications device. Cookies do
not store personal information about you, unless you
knowingly provide it. Cookies can store non-personal
information, such as what web site pages or advertisements
your browser has accessed. We use cookies to store
information and personalize your experience with our web
site. For example, cookies allow our web site to recognize
you as a previous visitor, and thus save and remember any
preferences that may have been set while you were previously
browsing our web site. You do have some control over
cookies. Many browsers can be set to notify you when a
cookie is being placed on your computer. Many browsers can
also be set to refuse to accept cookies, although this may
affect your internet experience. You can also erase cookies
that are already on your computer. For more information
about working with cookies, you should consult your user
manual, FAQ, or "help" function of your specific
browser and operating system software.
Changes to this Privacy Policy
The contents of this internet privacy policy are subject to
change or updating by MAPFRE Insurance at any time without
prior notice. The changes may include superseding statements
or notices. YOU SHOULD REVIEW THIS POLICY FROM TIME TO TIME
TO BE AWARE OF ANY CHANGES THAT ARE MADE. Your continuing
use of this web site constitutes your acceptance of any
changes or updates to the Privacy Policy, all of which shall
become controlling when posted.
MAPFRE Insurance® is a brand and service mark of MAPFRE
U.S.A. Corp. and its affiliates, MAPFRE Life insurance
Company℠ (Dover, DE); American Commerce Insurance
Company℠ (Columbus, OH), Citation Insurance
Company℠ (Webster, MA); The Commerce Insurance
Company℠ (Webster, MA); Commerce West Insurance
Company℠ (Cal. COA. 06715, San Ramon, CA), MAPFRE
Insurance Company℠ (Cal. COA 18643, Florham Park, NJ),
MAPFRE Insurance Company of Florida℠ (Miami, FL) and
MAPFRE Insurance Company of New York℠ (Garden City,
NY). Not all products available in all states.
MAPFRE Life Insurance Company℠ is licensed to do
business in all states except New York. Affiliated companies
are not responsible for the contractual or financial
obligations of MAPFRE Life Insurance Company℠.